Wednesday, February 12, 2025
Breakout Session - Patient Access
2:15 PM - 3:00 PM

This session addresses the critical challenge of minimizing barriers to patient access in behavioral healthcare. Industry leaders will share strategies for streamlining the “front door” process, tackling obstacles such as high call volumes, complex insurance protocols and delays in admissions. Discover innovative delivery systems and practices that prioritize accessibility, ensuring patients receive the care they need without unnecessary hurdles.

Key Takeaways:

  • Explore methods to optimize call management and improve patient intake efficiency.
  • Learn strategies for simplifying insurance navigation to enhance the patient experience.
  • Understand how to reduce delays in admissions through operational and technological solutions.
Mark Puckett David Griffin Chandler Keel Ryan Newman Todd Stumbo, MBA-HCM, BC-HSP, CCS, CMAC, CADCII, CACII, CAMS